{"id":54897,"date":"2024-06-11T13:15:55","date_gmt":"2024-06-11T11:15:55","guid":{"rendered":"http:\/\/wordpress.p666870.webspaceconfig.de\/returns-portal-returns-management\/"},"modified":"2024-11-14T11:11:52","modified_gmt":"2024-11-14T10:11:52","slug":"returns-portal-returns-management","status":"publish","type":"page","link":"https:\/\/www.reybex.com\/en\/returns-portal-returns-management\/","title":{"rendered":"Returns portal &#8211; Returns management"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"54897\" class=\"elementor elementor-54897 elementor-52752\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2c4cba1a e-con-full rbx-top-section e-flex e-con e-parent\" data-id=\"2c4cba1a\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-489f51dd e-flex e-con-boxed e-con e-child\" data-id=\"489f51dd\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1c039121 e-con-full e-flex e-con e-child\" data-id=\"1c039121\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-724a53a e-con-full e-flex e-con e-child\" data-id=\"724a53a\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-131748d7 e-con-full width-fit-content rbx-glow-rainbow rbx-pill e-flex e-con e-child\" data-id=\"131748d7\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2ac63d92 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"2ac63d92\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-star\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ecd03e0 elementor-widget elementor-widget-heading\" data-id=\"2ecd03e0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Returns portal<\/h6>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e14fa4 elementor-widget elementor-widget-heading\" data-id=\"9e14fa4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Returns management <\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-747a9069 elementor-widget elementor-widget-heading\" data-id=\"747a9069\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Software and returns portal directly in the ERP system<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7dafb3ad elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"7dafb3ad\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Is your customer service team spending unnecessary time on the phone and by email processing returns? And last but not least, have you perhaps already received negative reviews due to forgotten returns?<\/p>\n<p><strong>This is how the Reybex returns process works for your customers:<\/strong><\/p>\n<ol>\n<li>Enter order number and e-mail address<\/li>\n<li>Mark items to be returned<\/li>\n<li>Select reason for return<\/li>\n<li>Create a returns label, done!<\/li>\n<li>Returns are scanned at your premises and the quantity is booked in again<\/li>\n<li>The customer receives his credit note<\/li>\n<\/ol>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2e65eaa7 e-con-full elementor-hidden-mobile e-flex e-con e-child\" data-id=\"2e65eaa7\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-455483af elementor-widget elementor-widget-rbx-image\" data-id=\"455483af\" data-element_type=\"widget\" data-widget_type=\"rbx-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"rbx-image-glow-wrapper\" style=\"\">\n\t\t\t\t\t<div class=\"rbx-image-glow-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/06\/redesign-insta-30-1024x1024.png\" class=\"elementor-animation- rbx-corner-tr rbx-corner-auto attachment-large size-large wp-image-52767\" alt=\"\" srcset=\"https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/06\/redesign-insta-30-1024x1024.png 1024w, https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/06\/redesign-insta-30-300x300.png 300w, https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/06\/redesign-insta-30-150x150.png 150w, https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/06\/redesign-insta-30-768x768.png 768w, https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/06\/redesign-insta-30.png 1080w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/06\/redesign-insta-30-1024x1024.png\" class=\"elementor-animation- rbx-corner-tr rbx-corner-auto attachment-large size-large wp-image-52767\" alt=\"\" srcset=\"https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/06\/redesign-insta-30-1024x1024.png 1024w, https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/06\/redesign-insta-30-300x300.png 300w, https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/06\/redesign-insta-30-150x150.png 150w, https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/06\/redesign-insta-30-768x768.png 768w, https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/06\/redesign-insta-30.png 1080w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4a06afda rbx-dual-card e-flex e-con-boxed e-con e-parent\" data-id=\"4a06afda\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f1d2650 e-con-full e-flex e-con e-child\" data-id=\"f1d2650\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-232df61b elementor-widget elementor-widget-rbx-image\" data-id=\"232df61b\" data-element_type=\"widget\" data-widget_type=\"rbx-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"rbx-image-glow-wrapper\" style=\"\">\n\t\t\t\t\t<div class=\"rbx-image-glow-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/11\/Frame-612-png.webp\" class=\"elementor-animation- rbx-corner-tl rbx-corner-auto attachment-large size-large wp-image-56881\" alt=\"\" srcset=\"https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/11\/Frame-612-png.webp 500w, https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/11\/Frame-612-300x300.webp 300w, https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/11\/Frame-612-150x150.webp 150w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t\t<img decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/11\/Frame-612-png.webp\" class=\"elementor-animation- rbx-corner-tl rbx-corner-auto attachment-large size-large wp-image-56881\" alt=\"\" srcset=\"https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/11\/Frame-612-png.webp 500w, https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/11\/Frame-612-300x300.webp 300w, https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/11\/Frame-612-150x150.webp 150w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-308e1a0 e-con-full e-flex e-con e-child\" data-id=\"308e1a0\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-750d8c5b e-con-full width-fit-content rbx-glow-rainbow rbx-pill e-flex e-con e-child\" data-id=\"750d8c5b\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5b7eba9a elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"5b7eba9a\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-star\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51cd5d6b elementor-widget elementor-widget-heading\" data-id=\"51cd5d6b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Register return<\/h6>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2014ab61 elementor-widget elementor-widget-heading\" data-id=\"2014ab61\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Your customers register their returns themselves\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56632fe9 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"56632fe9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>No support enquiry, no paper forms. All your customers have to do is <strong>click <\/strong> on the <strong>link <\/strong> from your returns portal or print a QR code to the page on the customer&#8217;s delivery note. By entering your <strong>order number<\/strong> and <strong> e-mail address<\/strong>, you can easily find your order.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-32a38d8 rbx-dual-card e-flex e-con-boxed e-con e-parent\" data-id=\"32a38d8\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9f44f73 e-con-full e-flex e-con e-child\" data-id=\"9f44f73\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2ceb405 e-con-full e-flex e-con e-child\" data-id=\"2ceb405\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3ddd7b1 e-con-full width-fit-content rbx-glow-rainbow rbx-pill e-flex e-con e-child\" data-id=\"3ddd7b1\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8c8d7d3 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"8c8d7d3\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-star\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac16be3 elementor-widget elementor-widget-heading\" data-id=\"ac16be3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Select article<\/h6>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a942331 elementor-widget elementor-widget-heading\" data-id=\"a942331\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Returns &amp; reason for return\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b185236 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"b185236\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Your customers mark the items they wish to return and select the <strong>reason for return. <\/strong><br \/>This gives you a better understanding of why products are returned and enables you to <strong>reduce <\/strong> your <strong>returns rate.<\/strong><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a4a886 elementor-widget elementor-widget-rbx-image\" data-id=\"9a4a886\" data-element_type=\"widget\" data-widget_type=\"rbx-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"rbx-image-glow-wrapper\" style=\"\">\n\t\t\t\t\t<div class=\"rbx-image-glow-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/11\/Frame-613-png.webp\" class=\"elementor-animation- rbx-corner-tl rbx-corner-auto attachment-large size-large wp-image-56884\" alt=\"\" srcset=\"https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/11\/Frame-613-png.webp 500w, https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/11\/Frame-613-300x300.webp 300w, https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/11\/Frame-613-150x150.webp 150w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t\t<img decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/11\/Frame-613-png.webp\" class=\"elementor-animation- rbx-corner-tl rbx-corner-auto attachment-large size-large wp-image-56884\" alt=\"\" srcset=\"https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/11\/Frame-613-png.webp 500w, https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/11\/Frame-613-300x300.webp 300w, https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/11\/Frame-613-150x150.webp 150w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-19fa6b5 rbx-dual-card e-flex e-con-boxed e-con e-parent\" data-id=\"19fa6b5\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0f2d887 e-con-full e-flex e-con e-child\" data-id=\"0f2d887\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9d163b1 elementor-widget elementor-widget-rbx-image\" data-id=\"9d163b1\" data-element_type=\"widget\" data-widget_type=\"rbx-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"rbx-image-glow-wrapper\" style=\"\">\n\t\t\t\t\t<div class=\"rbx-image-glow-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/11\/Frame-614-png.webp\" class=\"elementor-animation- rbx-corner-tl rbx-corner-auto attachment-large size-large wp-image-56887\" alt=\"\" srcset=\"https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/11\/Frame-614-png.webp 500w, https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/11\/Frame-614-300x300.webp 300w, https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/11\/Frame-614-150x150.webp 150w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/11\/Frame-614-png.webp\" class=\"elementor-animation- rbx-corner-tl rbx-corner-auto attachment-large size-large wp-image-56887\" alt=\"\" srcset=\"https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/11\/Frame-614-png.webp 500w, https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/11\/Frame-614-300x300.webp 300w, https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/11\/Frame-614-150x150.webp 150w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f6c91ac e-con-full e-flex e-con e-child\" data-id=\"f6c91ac\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ab64c78 e-con-full width-fit-content rbx-glow-rainbow rbx-pill e-flex e-con e-child\" data-id=\"ab64c78\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e349f57 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"e349f57\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-star\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-887c898 elementor-widget elementor-widget-heading\" data-id=\"887c898\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Returns label<\/h6>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-265ed09 elementor-widget elementor-widget-heading\" data-id=\"265ed09\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Print return labels automatically<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bccb122 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"bccb122\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>With one click<\/strong>, the return with the <strong>label <\/strong> is <strong>generated <\/strong> and <strong>sent <\/strong> to your customer&#8217;s <strong>e-mail address<\/strong> and made available for download. When the returns label is created, the return is registered in the background in reybex.<\/p>\n<p>The entire shipment tracking process is handled by your connected carriers, such as DHL or Hermes, so you don&#8217;t have to worry about anything else.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1388760 rbx-dual-card e-flex e-con-boxed e-con e-parent\" data-id=\"1388760\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cc59a37 e-con-full e-flex e-con e-child\" data-id=\"cc59a37\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5c2b1b0 e-con-full e-flex e-con e-child\" data-id=\"5c2b1b0\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-0a36cf3 e-con-full width-fit-content rbx-glow-rainbow rbx-pill e-flex e-con e-child\" data-id=\"0a36cf3\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bf0b37d elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"bf0b37d\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-star\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d79066c elementor-widget elementor-widget-heading\" data-id=\"d79066c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Credit note<\/h6>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68affe0 elementor-widget elementor-widget-heading\" data-id=\"68affe0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Returns processing and credit note<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1eca374 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"1eca374\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>In Reybex you have an overview of all returns. As soon as the return arrives at your warehouse, you can select the return and <strong>book the item back<\/strong> in and create a <strong>credit note<\/strong> or an <strong>exchange order<\/strong>. (<a href=\"https:\/\/docs.reybex.com\/kb\/retouren-abwicklung-sal20\/\">You can find detailed instructions on returns processing here)<\/a><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-563f824 elementor-widget elementor-widget-rbx-image\" data-id=\"563f824\" data-element_type=\"widget\" data-widget_type=\"rbx-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"rbx-image-glow-wrapper\" style=\"\">\n\t\t\t\t\t<div class=\"rbx-image-glow-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/11\/Frame-615-png.webp\" class=\"elementor-animation- rbx-corner-tl rbx-corner-auto attachment-large size-large wp-image-56890\" alt=\"\" srcset=\"https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/11\/Frame-615-png.webp 500w, https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/11\/Frame-615-300x300.webp 300w, https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/11\/Frame-615-150x150.webp 150w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/11\/Frame-615-png.webp\" class=\"elementor-animation- rbx-corner-tl rbx-corner-auto attachment-large size-large wp-image-56890\" alt=\"\" srcset=\"https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/11\/Frame-615-png.webp 500w, https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/11\/Frame-615-300x300.webp 300w, https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/11\/Frame-615-150x150.webp 150w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b0384fa rbx-dual-card e-flex e-con-boxed e-con e-parent\" data-id=\"b0384fa\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8769f5c e-con-full e-flex e-con e-child\" data-id=\"8769f5c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0091726 elementor-widget elementor-widget-rbx-image\" data-id=\"0091726\" data-element_type=\"widget\" data-widget_type=\"rbx-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"rbx-image-glow-wrapper\" style=\"\">\n\t\t\t\t\t<div class=\"rbx-image-glow-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/11\/Frame-616-png.webp\" class=\"elementor-animation- rbx-corner-tl rbx-corner-auto attachment-large size-large wp-image-56893\" alt=\"\" srcset=\"https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/11\/Frame-616-png.webp 500w, https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/11\/Frame-616-300x300.webp 300w, https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/11\/Frame-616-150x150.webp 150w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/11\/Frame-616-png.webp\" class=\"elementor-animation- rbx-corner-tl rbx-corner-auto attachment-large size-large wp-image-56893\" alt=\"\" srcset=\"https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/11\/Frame-616-png.webp 500w, https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/11\/Frame-616-300x300.webp 300w, https:\/\/www.reybex.com\/wp-content\/uploads\/2024\/11\/Frame-616-150x150.webp 150w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1f28853 e-con-full e-flex e-con e-child\" data-id=\"1f28853\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-deb35b8 e-con-full width-fit-content rbx-glow-rainbow rbx-pill e-flex e-con e-child\" data-id=\"deb35b8\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-50f5252 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"50f5252\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-star\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dcadc0a elementor-widget elementor-widget-heading\" data-id=\"dcadc0a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Advantages<\/h6>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eaa01ec elementor-widget elementor-widget-heading\" data-id=\"eaa01ec\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Reybex returns portal advantages<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ccbfd7f elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"ccbfd7f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>With the Reybex returns portal, you can completely automate the returns process right through to the credit note. Give your customers the option of stress-free returns processing and increase your customer satisfaction at the same time.<\/p>\n<p><strong>The advantages of the Reybex returns portal:<\/strong><\/p>\n<ul>\n<li>Fast returns processing thanks to automated processes<\/li>\n<li>Customer service staff save resources<\/li>\n<li>Satisfied customers<\/li>\n<li>Professional returns portal<\/li>\n<li>Own returns portal link<\/li>\n<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3d594df9 rbx-shadow e-flex e-con-boxed e-con e-child\" data-id=\"3d594df9\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d7d9f2c e-con-full rbx-corner-tr rbx-corner-50px e-flex e-con e-child\" data-id=\"d7d9f2c\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4f3379b7 e-con-full width-fit-content rbx-glow-rainbow e-flex e-con e-child\" data-id=\"4f3379b7\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-55c2cf91 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"55c2cf91\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-star\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10244387 elementor-widget elementor-widget-heading\" data-id=\"10244387\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Get in touch with us<\/h6>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6fe612a2 elementor-widget elementor-widget-heading\" data-id=\"6fe612a2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Do you have any questions?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11428da2 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"11428da2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Would you like to optimise your returns process?<\/strong> Book the returns portal module via our sales department and get started right away. Our sales team will be happy to answer your questions and prepare a customised offer for you.<\/p>\n<p>sales@reybex.com<br \/>+49 201 360396-28<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57903d3e elementor-widget elementor-widget-button\" data-id=\"57903d3e\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">&gt; Arrange an appointment<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7bd2bf46 elementor-widget elementor-widget-rbx-image\" data-id=\"7bd2bf46\" data-element_type=\"widget\" data-widget_type=\"rbx-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"rbx-image-glow-wrapper\" style=\"\">\n\t\t\t\t\t<div class=\"rbx-image-glow-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.reybex.com\/wp-content\/uploads\/elementor\/thumbs\/reybex_fotografie_portrait-14-qoagdhaslw7rmwdknqqhl4ta68yvjs6t7ypc4ic7mo.png\" title=\"reybex_fotografie_portrait-14\" alt=\"reybex_fotografie_portrait-14\" class=\"elementor-animation- rbx-corner-bl rbx-corner-auto\" loading=\"lazy\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.reybex.com\/wp-content\/uploads\/elementor\/thumbs\/reybex_fotografie_portrait-14-qoagdhaslw7rmwdknqqhl4ta68yvjs6t7ypc4ic7mo.png\" title=\"reybex_fotografie_portrait-14\" alt=\"reybex_fotografie_portrait-14\" class=\"elementor-animation- rbx-corner-bl rbx-corner-auto\" loading=\"lazy\" \/>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Returns portal Returns management Software and returns portal directly in the ERP system Is your customer service team spending unnecessary time on the phone and by email processing returns? And last but not least, have you perhaps already received negative reviews due to forgotten returns? This is how the Reybex returns process works for your [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-54897","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.5 (Yoast SEO v23.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Returns portal - Returns management - Reybex<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.reybex.com\/en\/returns-portal-returns-management\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Returns portal - Returns management\" \/>\n<meta property=\"og:description\" content=\"Returns portal Returns management Software and returns portal directly in the ERP system Is your customer service team spending unnecessary time on the phone and by email processing returns? 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