{"id":8072,"date":"2017-02-02T14:27:39","date_gmt":"2017-02-02T14:27:39","guid":{"rendered":"http:\/\/wordpress.p525725.webspaceconfig.de\/support\/"},"modified":"2023-11-24T09:08:01","modified_gmt":"2023-11-24T08:08:01","slug":"support","status":"publish","type":"page","link":"https:\/\/www.reybex.com\/en\/support\/","title":{"rendered":"Support (EN)"},"content":{"rendered":"<\/p>\n<div id='av_section_1'  class='avia-section av-av_section-f716ba51e7bf82947c918c6ed882cb73 main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-8072'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-av_one_full-bde58a82aa9058733706bc55da5f348c av_one_full  avia-builder-el-1  avia-builder-el-no-sibling  first av-break-at-tablet flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_heading-6d2fbc777617974c6ce3b5ffa0a635a1\">\n#top .av-special-heading.av-av_heading-6d2fbc777617974c6ce3b5ffa0a635a1{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-av_heading-6d2fbc777617974c6ce3b5ffa0a635a1 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-av_heading-6d2fbc777617974c6ce3b5ffa0a635a1 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-av_heading-6d2fbc777617974c6ce3b5ffa0a635a1 av-special-heading-h1 blockquote modern-quote modern-centered  avia-builder-el-2  el_before_av_hr  avia-builder-el-first '><h1 class='av-special-heading-tag'  itemprop=\"headline\"  >reybex Support<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-08048d9af28a9afd4d38126b42b2afa3\">\n#top .hr.av-av_hr-08048d9af28a9afd4d38126b42b2afa3{\nmargin-top:30px;\nmargin-bottom:30px;\n}\n.hr.av-av_hr-08048d9af28a9afd4d38126b42b2afa3 .hr-inner{\nwidth:50px;\nborder-color:#c11d43;\n}\n<\/style>\n<div  class='hr av-av_hr-08048d9af28a9afd4d38126b42b2afa3 hr-custom  avia-builder-el-3  el_after_av_heading  el_before_av_textblock  hr-center hr-icon-no'><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-ln2yqzk8-e206b7ec67e610ec67ce416c866f2a08 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Our reybex support provides you with fast and reliable solutions to technical product problems, user inquiries and other concerns. Our trained support team delivers fast and effective solutions. Our reybex product support resolves technical issues and inquiries related to the use of our ERP solution.<\/p>\n<p>For specific project support or individual solutions, we recommend that you contact one of our partners or seek project support from reybex ERP consultants. They are specialized in implementations and individual project management.<\/p>\n<\/div><\/section><\/p><\/div><\/div><\/div><\/main><!-- close content main element --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_section-02829c1eebd6def81eec83b8d2f0d15d\">\n.avia-section.av-av_section-02829c1eebd6def81eec83b8d2f0d15d{\nbackground-color:#ffffff;\nbackground-image:url(https:\/\/www.reybex.com\/wp-content\/uploads\/2023\/09\/Hintergrund-Slider_Verlauf.png);\nbackground-repeat:no-repeat;\nbackground-position:50% 100%;\nbackground-attachment:fixed;\n}\n<\/style>\n<div id='av_section_2'  class='avia-section av-av_section-02829c1eebd6def81eec83b8d2f0d15d main_color avia-section-default avia-no-border-styling  avia-builder-el-5  el_after_av_section  el_before_av_one_half  avia-full-stretch avia-bg-style-fixed container_wrap sidebar_right'  data-section-bg-repeat='stretch'><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-8072'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-av_one_half-62182491de0c8640dccef865bfe8b366 av_one_half  avia-builder-el-6  el_before_av_one_half  avia-builder-el-first  first flex_column_div  '     ><p><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-82f5be0ae0af6a64fe3091010b237709\">\n#top .hr.hr-invisible.av-av_hr-82f5be0ae0af6a64fe3091010b237709{\nheight:20px;\n}\n<\/style>\n<div  class='hr av-av_hr-82f5be0ae0af6a64fe3091010b237709 hr-invisible  avia-builder-el-8  el_after_av_codeblock  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ln2yrvqq-7a43edd5adacfb6aa6522ca55ef02675\">\n#top .av_textblock_section.av-ln2yrvqq-7a43edd5adacfb6aa6522ca55ef02675 .avia_textblock{\nfont-size:18px;\n}\n<\/style>\n<section  class='av_textblock_section av-ln2yrvqq-7a43edd5adacfb6aa6522ca55ef02675 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\"><strong>Questions and answers<\/strong><br \/>\n<strong>in our reybex community<\/strong><\/p>\n<\/div><\/section><\/p><\/div><div  class='flex_column av-av_one_half-776923162c92d83497802fbc6ee5cf68 av_one_half  avia-builder-el-10  el_after_av_one_half  avia-builder-el-last  flex_column_div  '     ><p><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-82f5be0ae0af6a64fe3091010b237709\">\n#top .hr.hr-invisible.av-av_hr-82f5be0ae0af6a64fe3091010b237709{\nheight:20px;\n}\n<\/style>\n<div  class='hr av-av_hr-82f5be0ae0af6a64fe3091010b237709 hr-invisible  avia-builder-el-12  el_after_av_codeblock  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ln2ysc7h-9f3d71ce59fdc36d6860ce72d146c632\">\n#top .av_textblock_section.av-ln2ysc7h-9f3d71ce59fdc36d6860ce72d146c632 .avia_textblock{\nfont-size:18px;\ncolor:#0380c8;\n}\n<\/style>\n<section  class='av_textblock_section av-ln2ysc7h-9f3d71ce59fdc36d6860ce72d146c632 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p style=\"text-align: center;\"><strong>*depending on the number of users<\/strong><br \/>\n<strong>with minimum term 12 months.<\/strong><\/p>\n<\/div><\/section><\/p><\/div><\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_2'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-8072'><div class='entry-content-wrapper clearfix'><div  class='flex_column av-av_one_half-7714eba142aeda1f8b5272a3c372b279 av_one_half  avia-builder-el-14  el_after_av_section  el_before_av_one_half  avia-builder-el-first  first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ln2yubdt-78d397704374293fad85a18c97942cea\">\n#top .av_textblock_section.av-ln2yubdt-78d397704374293fad85a18c97942cea .avia_textblock{\nfont-size:18px;\n}\n<\/style>\n<section  class='av_textblock_section av-ln2yubdt-78d397704374293fad85a18c97942cea '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2 style=\"text-align: center;\"><span style=\"color: #0380c8;\">Basic Support Services<\/span><\/h2>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ln2yyw8z-441ecdbbfccc3315b2221964a51f1504\">\n#top .avia-icon-list-container.av-ln2yyw8z-441ecdbbfccc3315b2221964a51f1504 .iconlist_icon{\nfont-size:18px;\n}\n#top #wrap_all .avia-icon-list-container.av-ln2yyw8z-441ecdbbfccc3315b2221964a51f1504 .av_iconlist_title{\nfont-size:18px;\ncolor:#000000;\n}\n.avia-icon-list-container.av-ln2yyw8z-441ecdbbfccc3315b2221964a51f1504 .iconlist_content{\nfont-size:18px;\ncolor:#000000;\n}\n<\/style>\n<div  class='avia-icon-list-container av-ln2yyw8z-441ecdbbfccc3315b2221964a51f1504  avia-builder-el-16  el_after_av_textblock  avia-builder-el-last '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-small av-ln2yyw8z-441ecdbbfccc3315b2221964a51f1504 avia-iconlist-animate'>\n<li><div class='iconlist_icon av-ln2yvyef-3bf9ad1d23a921552bcd153e446c3cd8 avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue812' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p>Free use of the reybex <span style=\"color: #4a89dc;\"><a style=\"color: #4a89dc;\" href=\"https:\/\/community.reybex.com\/\"><b>Community<\/b><\/a><\/span><\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-ln2ywk90-0c42c4c122ecfcbc75e8a0c9c7035acc avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue812' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p>Free use of <a href=\"https:\/\/docs.reybex.com\/\" target=\"_blank\" rel=\"noopener\"><strong>Online-Dokumentation<\/strong><\/a><\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-ln2yx7dh-daa2de08aad3bb8d02d39bbebdad328f avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue812' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p>Answers in our <strong><span style=\"color: #4a89dc;\"><a style=\"color: #4a89dc;\" href=\"https:\/\/www.reybex.com\/support\/faq\/\">FAQ&#8217;s<\/a><\/span><\/strong><\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-ln2yxu4w-dddefc11ff8afb67d2b86e100a8a9965 avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue812' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p><span style=\"color: #000000;\">Helpful <span style=\"color: #4a89dc;\"><a style=\"color: #4a89dc;\" href=\"https:\/\/www.reybex.com\/support\/downloads\/\"><b>Links und Downloads<\/b><\/a><\/span><\/span><\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-av_iconlist_item-1bf20a61e9e1f5844bc12c50a3d9005f avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue812' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p>24 \/ 7 System Monitoring<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-ln2yyvjz-3940426481bc13243a1ffee94e03adbe avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue812' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p>Booking of a fee-based individual ERP consulting via SAL14 in the reybex system<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/p><\/div><div  class='flex_column av-av_one_half-f1c518e9ff58e869f80c8f093487abc9 av_one_half  avia-builder-el-17  el_after_av_one_half  el_before_av_hr  flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ln2yurbb-f2922f26abd1c312a22445446f067a72\">\n#top .av_textblock_section.av-ln2yurbb-f2922f26abd1c312a22445446f067a72 .avia_textblock{\nfont-size:18px;\n}\n<\/style>\n<section  class='av_textblock_section av-ln2yurbb-f2922f26abd1c312a22445446f067a72 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2 style=\"text-align: center;\"><span style=\"color: #0380c8;\">Premium Support <\/span><span style=\"color: #0380c8;\">Services<\/span><\/h2>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ln2z4rhi-9a1b9fa5bcee6fc3bc40726f3bd57577\">\n#top .avia-icon-list-container.av-ln2z4rhi-9a1b9fa5bcee6fc3bc40726f3bd57577 .iconlist_icon{\nfont-size:18px;\n}\n#top #wrap_all .avia-icon-list-container.av-ln2z4rhi-9a1b9fa5bcee6fc3bc40726f3bd57577 .av_iconlist_title{\nfont-size:18px;\ncolor:#000000;\n}\n.avia-icon-list-container.av-ln2z4rhi-9a1b9fa5bcee6fc3bc40726f3bd57577 .iconlist_content{\nfont-size:18px;\ncolor:#000000;\n}\n<\/style>\n<div  class='avia-icon-list-container av-ln2z4rhi-9a1b9fa5bcee6fc3bc40726f3bd57577  avia-builder-el-19  el_after_av_textblock  avia-builder-el-last '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-small av-ln2z4rhi-9a1b9fa5bcee6fc3bc40726f3bd57577 avia-iconlist-animate'>\n<li><div class='iconlist_icon av-ln2yzu9a-b8e7e6b1b6e2b0c1cbd7a54cac3b91f8 avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue812' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p>free use of the reybex <strong>Ticket Systems<\/strong> (in writing)<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-ln2z0x8b-65700f431e135c7b007ec1de34097b48 avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue812' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p>Telephone <strong>Callback-Support Option <\/strong>for complex Tickets<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-ln2z2oyq-1420fd51c2f95983cf218b4eff8e9588 avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue812' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p><span style=\"color: #000000;\"><strong>Maximum response time <\/strong>from 8 hours within business hours \u00a0<strong>Mo-Fr 09:00 &#8211; 17:00<\/strong><\/span><\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-ln2z35wy-d2de40c25d70760facfc3d52ece49ab9 avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue812' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p><strong>ERP consulting<\/strong> (30 min. included &#8211; more can be booked optionally)<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-ln2z3alg-3a6bec0d4f539fac8ca433706ef14060 avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue812' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p>24 \/ 7 System Monitoring<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-ln2z3z7q-eaf93342ccd5223b3e58d5875d66acc6 avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue812' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p>Free use of <a href=\"https:\/\/docs.reybex.com\/\" target=\"_blank\" rel=\"noopener\"><strong>Online-Documentation<\/strong><\/a><\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-ln2z4hit-2ba39f80774456ac207ff361fc5ea9a8 avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue812' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p><span style=\"color: #000000;\">Free use of the <a style=\"color: #000000;\" href=\"https:\/\/community.reybex.com\/\" target=\"_blank\" rel=\"noopener\"><strong>Community-Forum<\/strong><\/a><\/span><\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-3b2307b683e43c7f5a7eb383cfb8815f\">\n#top .hr.hr-invisible.av-av_hr-3b2307b683e43c7f5a7eb383cfb8815f{\nheight:80px;\n}\n<\/style>\n<div  class='hr av-av_hr-3b2307b683e43c7f5a7eb383cfb8815f hr-invisible  avia-builder-el-20  el_after_av_one_half  el_before_av_one_third '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_third-bf83e5b6c60ca28eb7cfc4ceddf8302f\">\n#top .flex_column.av-av_one_third-bf83e5b6c60ca28eb7cfc4ceddf8302f{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n.flex_column.av-av_one_third-bf83e5b6c60ca28eb7cfc4ceddf8302f{\nborder-width:3px;\nborder-color:#7cb6dd;\nborder-style:solid;\nborder-radius:20px 20px 20px 20px;\npadding:20px 20px 20px 20px;\nbackground-color:rgba(255,255,255,0.79);\n}\n.responsive #top #wrap_all .flex_column.av-av_one_third-bf83e5b6c60ca28eb7cfc4ceddf8302f{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n<\/style>\n<div  class='flex_column av-av_one_third-bf83e5b6c60ca28eb7cfc4ceddf8302f av_one_third  avia-builder-el-21  el_after_av_hr  el_before_av_one_third  first av-break-at-tablet flex_column_div  '     ><section  class='av_textblock_section av-ln2z4ybu-0a377bf3336107e3710e5d2f698365e6 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2 style=\"text-align: center;\">Online Documentation<\/h2>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-1ff7d6ffb4106755d0fce032c9aea42c\">\n#top .hr.av-av_hr-1ff7d6ffb4106755d0fce032c9aea42c{\nmargin-top:10;\nmargin-bottom:10;\n}\n.hr.av-av_hr-1ff7d6ffb4106755d0fce032c9aea42c .hr-inner{\nwidth:50px;\nborder-color:#c11d43;\n}\n<\/style>\n<div  class='hr av-av_hr-1ff7d6ffb4106755d0fce032c9aea42c hr-custom  avia-builder-el-23  el_after_av_textblock  el_before_av_textblock  hr-center hr-icon-no'><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-ln2z5p2o-cfab04bdaad438da6fec2783f1c6bc71 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">We constantly update our online documentation on the topics of reybex ERP software for e-commerce including CRM and PM and offer you quick help. If you have questions, you may already find the right answers here.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-3a876428eececa9d35452247ddb053af\">\n#top .hr.hr-invisible.av-av_hr-3a876428eececa9d35452247ddb053af{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-av_hr-3a876428eececa9d35452247ddb053af hr-invisible  avia-builder-el-25  el_after_av_textblock  el_before_av_button '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<div  class='avia-button-wrap av-ln2z6jyk-f7c75c4710a62d25f912e1a3e87c2483-wrap avia-button-center  avia-builder-el-26  el_after_av_hr  avia-builder-el-last '>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ln2z6jyk-f7c75c4710a62d25f912e1a3e87c2483\">\n#top #wrap_all .avia-button.av-ln2z6jyk-f7c75c4710a62d25f912e1a3e87c2483{\nfont-size:16px;\nborder-radius:10px 10px 10px 10px;\ntransition:all 0.4s ease-in-out;\n}\n#top #wrap_all.avia-button.av-ln2z6jyk-f7c75c4710a62d25f912e1a3e87c2483:hover .avia_button_background{\nborder-radius:10px 10px 10px 10px;\n}\n<\/style>\n<a href='https:\/\/docs.reybex.com\/' class='avia-button av-ln2z6jyk-f7c75c4710a62d25f912e1a3e87c2483 avia-icon_select-no avia-size-medium avia-position-center avia-color-theme-color' target=\"_blank\" rel=\"noopener noreferrer\"><span class='avia_iconbox_title' >To the documentations<\/span><\/a><\/div><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_third-5f828d05eea30510cea83f06d023641b\">\n#top .flex_column.av-av_one_third-5f828d05eea30510cea83f06d023641b{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n.flex_column.av-av_one_third-5f828d05eea30510cea83f06d023641b{\nborder-width:3px;\nborder-color:#7cb6dd;\nborder-style:solid;\nborder-radius:20px 20px 20px 20px;\npadding:20px 20px 20px 20px;\nbackground-color:rgba(255,255,255,0.79);\n}\n.responsive #top #wrap_all .flex_column.av-av_one_third-5f828d05eea30510cea83f06d023641b{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n<\/style>\n<div  class='flex_column av-av_one_third-5f828d05eea30510cea83f06d023641b av_one_third  avia-builder-el-27  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_div  '     ><section  class='av_textblock_section av-ln2z5az2-4cf71088ad2efc9a0dccaa071c8f069d '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2 style=\"text-align: center;\">Links and Downloads<\/h2>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-1ff7d6ffb4106755d0fce032c9aea42c\">\n#top .hr.av-av_hr-1ff7d6ffb4106755d0fce032c9aea42c{\nmargin-top:10;\nmargin-bottom:10;\n}\n.hr.av-av_hr-1ff7d6ffb4106755d0fce032c9aea42c .hr-inner{\nwidth:50px;\nborder-color:#c11d43;\n}\n<\/style>\n<div  class='hr av-av_hr-1ff7d6ffb4106755d0fce032c9aea42c hr-custom  avia-builder-el-29  el_after_av_textblock  el_before_av_textblock  hr-center hr-icon-no'><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-ln2z5yy1-a64a45c8b0a48d3369b7f8861c021068 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">In this section you will find helpful links and downloads, such as links to the store systems, printer drivers, receipt printer configuration files, etc.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-3a876428eececa9d35452247ddb053af\">\n#top .hr.hr-invisible.av-av_hr-3a876428eececa9d35452247ddb053af{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-av_hr-3a876428eececa9d35452247ddb053af hr-invisible  avia-builder-el-31  el_after_av_textblock  el_before_av_hr '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-3a876428eececa9d35452247ddb053af\">\n#top .hr.hr-invisible.av-av_hr-3a876428eececa9d35452247ddb053af{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-av_hr-3a876428eececa9d35452247ddb053af hr-invisible  avia-builder-el-32  el_after_av_hr  el_before_av_button '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<div  class='avia-button-wrap av-ln2z6qlh-494b977f6dea890a88a9a6b6591bade8-wrap avia-button-center  avia-builder-el-33  el_after_av_hr  avia-builder-el-last '>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ln2z6qlh-494b977f6dea890a88a9a6b6591bade8\">\n#top #wrap_all .avia-button.av-ln2z6qlh-494b977f6dea890a88a9a6b6591bade8{\nfont-size:16px;\nborder-radius:10px 10px 10px 10px;\ntransition:all 0.4s ease-in-out;\n}\n#top #wrap_all.avia-button.av-ln2z6qlh-494b977f6dea890a88a9a6b6591bade8:hover .avia_button_background{\nborder-radius:10px 10px 10px 10px;\n}\n<\/style>\n<a href='https:\/\/www.reybex.com\/en\/become-a-partner\/'  class='avia-button av-ln2z6qlh-494b977f6dea890a88a9a6b6591bade8 avia-icon_select-no avia-size-medium avia-position-center avia-color-theme-color'  target=\"_blank\"  rel=\"noopener noreferrer\" ><span class='avia_iconbox_title' >To the Links & Downloads<\/span><\/a><\/div><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_third-5f828d05eea30510cea83f06d023641b\">\n#top .flex_column.av-av_one_third-5f828d05eea30510cea83f06d023641b{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n.flex_column.av-av_one_third-5f828d05eea30510cea83f06d023641b{\nborder-width:3px;\nborder-color:#7cb6dd;\nborder-style:solid;\nborder-radius:20px 20px 20px 20px;\npadding:20px 20px 20px 20px;\nbackground-color:rgba(255,255,255,0.79);\n}\n.responsive #top #wrap_all .flex_column.av-av_one_third-5f828d05eea30510cea83f06d023641b{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n<\/style>\n<div  class='flex_column av-av_one_third-5f828d05eea30510cea83f06d023641b av_one_third  avia-builder-el-34  el_after_av_one_third  el_before_av_section  avia-builder-el-last  av-break-at-tablet flex_column_div  '     ><section  class='av_textblock_section av-av_textblock-7a1af7d8f9790576b1769c0a9f0449ed '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2 style=\"text-align: center;\">FAQ\u2019s<\/h2>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-1ff7d6ffb4106755d0fce032c9aea42c\">\n#top .hr.av-av_hr-1ff7d6ffb4106755d0fce032c9aea42c{\nmargin-top:10;\nmargin-bottom:10;\n}\n.hr.av-av_hr-1ff7d6ffb4106755d0fce032c9aea42c .hr-inner{\nwidth:50px;\nborder-color:#c11d43;\n}\n<\/style>\n<div  class='hr av-av_hr-1ff7d6ffb4106755d0fce032c9aea42c hr-custom  avia-builder-el-36  el_after_av_textblock  el_before_av_textblock  hr-center hr-icon-no'><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-ln2z68i4-3aa8b06ae8660afee60fb8cc14f13d03 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">Here you will find answers to frequently asked questions.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-af89a52d51412774536fa272e468f7cd\">\n#top .hr.hr-invisible.av-av_hr-af89a52d51412774536fa272e468f7cd{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-av_hr-af89a52d51412774536fa272e468f7cd hr-invisible  avia-builder-el-38  el_after_av_textblock  el_before_av_hr '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-3a876428eececa9d35452247ddb053af\">\n#top .hr.hr-invisible.av-av_hr-3a876428eececa9d35452247ddb053af{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-av_hr-3a876428eececa9d35452247ddb053af hr-invisible  avia-builder-el-39  el_after_av_hr  el_before_av_hr '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-33d586901e5b6d28580a1d1bd568b366\">\n#top .hr.hr-invisible.av-av_hr-33d586901e5b6d28580a1d1bd568b366{\nheight:70px;\n}\n<\/style>\n<div  class='hr av-av_hr-33d586901e5b6d28580a1d1bd568b366 hr-invisible  avia-builder-el-40  el_after_av_hr  el_before_av_button '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<div  class='avia-button-wrap av-ln2z72si-842b1375c8cabbc501a88223b451bc38-wrap avia-button-center  avia-builder-el-41  el_after_av_hr  avia-builder-el-last '>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ln2z72si-842b1375c8cabbc501a88223b451bc38\">\n#top #wrap_all .avia-button.av-ln2z72si-842b1375c8cabbc501a88223b451bc38{\nfont-size:16px;\nborder-radius:10px 10px 10px 10px;\ntransition:all 0.4s ease-in-out;\n}\n#top #wrap_all.avia-button.av-ln2z72si-842b1375c8cabbc501a88223b451bc38:hover .avia_button_background{\nborder-radius:10px 10px 10px 10px;\n}\n<\/style>\n<a href='https:\/\/www.reybex.com\/en\/become-a-partner\/'  class='avia-button av-ln2z72si-842b1375c8cabbc501a88223b451bc38 avia-icon_select-no avia-size-medium avia-position-center avia-color-theme-color'  target=\"_blank\"  rel=\"noopener noreferrer\" ><span class='avia_iconbox_title' >To the FAQ\u2019s<\/span><\/a><\/div><\/p><\/div><\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_section-9f0ec6e76a23fdcfd2436781f03dc906\">\n.avia-section.av-av_section-9f0ec6e76a23fdcfd2436781f03dc906{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/www.reybex.com\/wp-content\/uploads\/2023\/08\/Hintergrund_reybex-1.png);\nbackground-position:50% 0%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_3'  class='avia-section av-av_section-9f0ec6e76a23fdcfd2436781f03dc906 main_color avia-section-small avia-no-border-styling  avia-builder-el-42  el_after_av_one_third  avia-builder-el-last  avia-full-stretch avia-bg-style-scroll container_wrap sidebar_right'  data-section-bg-repeat='stretch'><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-8072'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_half-53b0b300fb3685750664fb085c5ad19d\">\n.flex_column.av-av_one_half-53b0b300fb3685750664fb085c5ad19d{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-av_one_half-53b0b300fb3685750664fb085c5ad19d av_one_half  avia-builder-el-43  el_before_av_one_half  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-3cdc9664f29087702913853352eac422\">\n#top .hr.hr-invisible.av-av_hr-3cdc9664f29087702913853352eac422{\nheight:10px;\n}\n<\/style>\n<div  class='hr av-av_hr-3cdc9664f29087702913853352eac422 hr-invisible  avia-builder-el-44  el_before_av_heading  avia-builder-el-first '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ln2z7eg9-146382b18ca1589f5a257682145c1a50\">\n#top .av-special-heading.av-ln2z7eg9-146382b18ca1589f5a257682145c1a50{\npadding-bottom:0;\ncolor:#000000;\nfont-size:40px;\n}\nbody .av-special-heading.av-ln2z7eg9-146382b18ca1589f5a257682145c1a50 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-ln2z7eg9-146382b18ca1589f5a257682145c1a50 .av-special-heading-tag{\nfont-size:40px;\n}\n.av-special-heading.av-ln2z7eg9-146382b18ca1589f5a257682145c1a50 .special-heading-inner-border{\nborder-color:#000000;\n}\n.av-special-heading.av-ln2z7eg9-146382b18ca1589f5a257682145c1a50 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-ln2z7eg9-146382b18ca1589f5a257682145c1a50 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-ln2z7eg9-146382b18ca1589f5a257682145c1a50 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-ln2z7eg9-146382b18ca1589f5a257682145c1a50 av-special-heading-h2 custom-color-heading blockquote modern-quote  avia-builder-el-45  el_after_av_hr  el_before_av_textblock  av-inherit-size av-linked-heading'><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >Do you have any questions? <\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ln2z7oc4-3f50e1bfeceb3e7a9d630a9cec932e46\">\n#top .av_textblock_section.av-ln2z7oc4-3f50e1bfeceb3e7a9d630a9cec932e46 .avia_textblock{\nfont-size:18px;\ncolor:#000000;\n}\n<\/style>\n<section  class='av_textblock_section av-ln2z7oc4-3f50e1bfeceb3e7a9d630a9cec932e46 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p>We will be happy to advise you &#8211; by phone, e-mail or during a non-binding consultation.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_image-3f272404612c5ca152f8343b2fcc230f\">\n.avia-image-container.av-av_image-3f272404612c5ca152f8343b2fcc230f img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-av_image-3f272404612c5ca152f8343b2fcc230f .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-av_image-3f272404612c5ca152f8343b2fcc230f av-styling- avia-align-center  avia-builder-el-47  el_after_av_textblock  el_before_av_hr '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-39333 avia-img-lazy-loading-not-39333 avia_image ' src=\"https:\/\/www.reybex.com\/wp-content\/uploads\/2015\/02\/Sie-haben-Fragen-Banner-1030x343.png\" alt='' 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Anfrage\">sales@reybex.com<\/a><\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"tel:+49 201 360396 28\">+49 201 360396-28<\/a><\/span><\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-ln2z7y8d-dfb3633c83951f8abd0457a2ee749b84-wrap avia-button-center  avia-builder-el-52  el_after_av_textblock  avia-builder-el-last '>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ln2z7y8d-dfb3633c83951f8abd0457a2ee749b84\">\n#top #wrap_all .avia-button.av-ln2z7y8d-dfb3633c83951f8abd0457a2ee749b84{\nfont-size:18px;\nbackground-color:#0380c8;\nborder-color:#0380c8;\ncolor:#ffffff;\nborder-style:none;\nborder-radius:10px 10px 10px 10px;\ntransition:all 0.4s ease-in-out;\n}\n#top #wrap_all .avia-button.av-ln2z7y8d-dfb3633c83951f8abd0457a2ee749b84:hover{\nbackground-color:#42a5f5;\ncolor:white;\ntransition:all 0.4s ease-in-out;\n}\n#top 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class='entry-content-wrapper clearfix'><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.0 (Yoast SEO v22.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Support &amp; Help | ERP Software with CRM, E-Commerce, PM |<\/title>\n<meta name=\"description\" content=\"reybex Online Documentation, Video Tutorials and FAQs, if you need quick support &amp; support for ERP software for e-commerce incl. 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